Return Policy

REFUND & EXCHANGE POLICY
Thank you for shopping with us!  We are very happy you chose K Beauty Bar as your one stop shop!

 

REFUNDS/ EXCHANGE

We will gladly exchange your order within 14 days of receipt, after contacting us about your concerns by e-mail, you must then fill out the Exchange Form, a copy must be e-mailed to us as well as a copy to be sent with your unopened, unused, packaged item.  We will e-mail you within 5 business days of receiving your package to confirm your exchange. Once your product is received, a new item will be sent to you.  An exchange must be of equal value.  For sanitary health concerns, we do not allow refund or returns on any product.  If a product has been opened or used we will not allow an exchange.  All shipping cost must be payed by buyer for exchange.  Please allow us 5 business days to send your new order.

 

DAMAGED ITEMS

If an item is damaged during shipping, you have 24 hours from receiving it to contacting us about this damage by e-mail, you must then fill out the Exchange Form - a copy must be e-mailed to us as well as a copy to be sent with your unopened, unused, packaged item.  We will e-mail you within 5 business days of receiving your package to confirm your exchange.  All shipping cost must be payed by buyer for exchange.  Please allow us 5 business days to send your new order.

 

Buyer must take into account the description of the item before requesting an exchange or damage exchange. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for exchange.

Unfortunately, we can not exchange a product without having contacted us first, and filled out an Exchange Form along with all the exchange/damaged items steps.

We cannot exchange orders received later than 14 days from purchase.

Exchanges are granted on a case-by-case basis.

Unfortunately we cannot do an exchange on damaged by shipping products after 24 hours after buyer has received their products.

Please not that this Refund & Exchange Policy ONLY APPLIES TO ONLINE PURCHASES.